- In acute psychiatric/medical emergency, call 911 or dial/text 988
Eleven 11 Recovery is a DHCS-licensed outpatient program in San Clemente serving adults whose substance use is affecting their health, work, family, or freedom. Mental health is often part of the same story, which is why our approach considers the whole person rather than treating substance use in isolation.
Our mission is to to meet every person exactly where they are, without judgment or shame, and to offer honest, compassionate outpatient care that helps them rebuild a life they want to wake up to.
Precision Recovery™ is our approach to individualized, evidence-informed care. We consider the person’s current needs, risks, goals, and circumstances to determine an appropriate level of treatment.
That may mean PHP, IOP, outpatient care, family support, or a coordinated transition to another level of care. We do not recommend a lower intensity simply because it is what happens to be available.
There is a way forward, and we’re here to help you find it. From your first step into treatment through the journey of long-term recovery, our team is here to support you, encourage you, and remind you that a healthier, more fulfilling life is within reach.
We believe everyone has an 11:11 moment: a quiet instant when a different life comes into view. We envision a community where that moment is met with an open door, where families heal alongside the people they love, and where recovery is spoken of with pride, never shame.
At 11:11, people make a wish. Here, they make a beginning.
Michael is a Case Manager with 10 years of experience in addiction treatment. As a professional who is also in recovery, Michael is able to bring the empathy needed to help navigate the challenges of early recovery. Michael spent his first five years counseling at the treatment center he got sober at, working with a diverse population focusing on re-entry and reducing recidivism. The second five years, he has had a focus in comprehensive intensive outpatient treatment, Michael specializes in motivational interviewing, cognitive behavioral therapy groups, life skills and 12-step facilitation.
Michael is passionate about helping clients build a foundation that will ensure long-term recovery and success.
As the Chief Operations Officer at Eleven11 Recovery, Matthew Mahoney brings a rare integration of rigorous business acumen, extensive management expertise, and profound lived experience to Eleven11 Recovery. Holding a Master of Business Administration (MBA) and drawing on a robust track record of senior-level leadership, Matthew ensures that the facility operates with absolute fiscal health, regulatory precision, and strategic foresight.
Rooted in seven and a half years of personal recovery and five years of hands-on experience in harm reduction, Matthew possesses direct, firsthand familiarity across every level of the treatment continuum. This unique synthesis of professional rigor and authentic, human-first perspective guarantees that every administrative and operational decision places client welfare at the absolute forefront.
Lou Lurner is a Licensed Marriage and Family Therapist and accomplished clinical leader with a longstanding dedication to behavioral health, mental health treatment, and addiction recovery. She earned her Master of Arts in Marriage and Family Therapy, graduating Summa Cum Laude, and brings extensive experience across detoxification, residential, and PHP/IOP treatment settings.
Throughout her career, Lou has held various clinical and leadership positions, including serving as a Lead Therapist and Clinical Director. Her professional accomplishments include developing clinical programming, overseeing multidisciplinary treatment teams, mentoring clinicians, strengthening clinical quality standards, and guiding the treatment of individuals with complex psychiatric and co-occurring disorders. Her expertise encompasses trauma-informed care, crisis intervention, clinical supervision, and evidence-based therapeutic approaches.
Lou’s approach to clinical care is grounded in the belief that meaningful and lasting change begins with genuine human connection. She is deeply committed to fostering an environment where individuals feel understood, supported, and empowered throughout their healing journey. Guided by compassion, integrity, and clinical excellence, she strives to help individuals move beyond their immediate challenges, rediscover their strengths, build resilience, and cultivate fulfilling lives rooted in purpose and possibility.
Hi, my name is Kelsey, and I am a Case Manager at Eleven 11 Recovery. I am dedicated to working in addiction treatment because of both my own experience with addiction and the impact it has had on my family. I understand how addiction can take everything from a person, and I also know that many individuals are unsure of where to turn or how to access the resources needed to break free. Eleven 11 Recovery is a program I have personally witnessed prioritize people over profit. The team takes the time to understand each individual’s unique situation and provides support in the way that is most beneficial to the client, meeting them with care, guidance, and respect at every stage of their recovery journey. This approach aligns deeply with my own values and is one of the reasons I am proud to be part of this organization. In my role as a Case Manager, my goal is to meet each client where they are and help them find their own path to recovery. Every person has their own struggles and strengths, and I work with empathy, compassion, and support to help individuals build a life for themselves that is free from drugs and alcohol. Through my own experience, I have come to believe that no one is ever truly ready to get sober—the initial decision is often the hardest part. Choosing recovery, even when it feels uncomfortable or uncertain, is a powerful step toward taking your life back. I am passionate about walking alongside clients through that decision and supporting them as they move forward in their recovery journey.
Biography coming soon.