Eleven 11 Recovery

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San Clemente

Admissions, Insurance, and the First Honest Week

Admissions line open 7 days a week, 7 AM–10 PM PT · (949) 209-2719

Admissions & Intake

Our admissions line is open 7 days a week, 7 AM–10 PM PT. Clinical intake assessments are completed during program hours, when our licensed clinical team is on site to conduct a thorough, individualized evaluation. If you reach out outside program hours, our admissions team will help you plan next steps and schedule your intake at the earliest available time. Upon request, we can provide referrals to independently operated recovery residences that offer structure and accountability between program hours. Eleven 11 Recovery does not own, operate or pay for these residences, and choosing one is never a condition of treatment.

A Clear Path to Care

You do not need to prepare the perfect speech before reaching out. Our admissions team will help you understand what the last month has actually looked like, verify your insurance benefits, and identify an appropriate starting level of care, whether that is PHP, IOP, outpatient treatment, or 24-hour care when a higher level of support is needed.

Confidential Conversation

Call, text, or chat with our admissions team to ask questions and discuss next steps. After-hours messages are answered. For emergencies, call 911; for acute psychiatric crises, call or text 988.

Verify Insurance

Our two-step process helps you understand your coverage before treatment begins. No lengthy medical history forms.

Clinical Assessment

We assess substance use, mental health, safety, housing, work, and other factors to determine the appropriate level of care.

First-Week Calendar

If we’re the right fit, you’ll leave with a clear start plan, including program hours, start date, and family involvement. If not, we’ll help identify more appropriate care.

Simplifying the Path To Recovery

Our caring team is here to make getting started feel simple and comfortable. We’ll help you navigate insurance verification so you can focus on taking the next step toward a healthier, more fulfilling life.

We will work directly with your provider to confirm your benefits for substance abuse treatment, including:

Partial Hospitalization Program (PHP)
Intensive Outpatient Program (IOP)
Outpatient Treatment
Evening Outpatient Program

We routinely verify private PPO benefits, including plans such as Anthem, Blue Cross Blue Shield, Aetna, Cigna, UnitedHealthcare, and UMR. Insurance participation and benefits vary by plan, so we verify your specific coverage rather than promising that every plan is accepted.

Our simple two-step insurance verification process helps you understand your coverage and take the next step toward care with confidence.

Insurance coverage varies by plan, so verification is the best way to confirm what’s available to you.

Insurance Verification

Please complete the form below with your information.

Our team will contact you as soon as possible with your benefit details and next steps.

POINT OF CONTACT

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Last

Phone

PATIENT INFORMATION

Patient Name

Patient Date of Birth

INSURANCE INFORMATION

Insurance Company

Policy Number

Policy Group Number

Find out if your insurance will cover the cost of treatment.

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